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Helene
It’s not only design that suffers when retailers pressure brands to lower prices It’s not only design that suffers when retailers pressure brands to lower prices LONDON – To say…
Not Your Average Restaurant Chain
How far can the ‘chef as global brand’ concept stretch before it reaches breaking point? How far can the ‘chef as global brand’ concept stretch before it reaches breaking point?…
Gloriously Practical Perks
Why hoteliers who excel at meeting the business traveller’s most essential needs will beat their rivals at repeat custom HONG KONG – Like many frequent travellers, I learned the hard…
Property Slump Spells Good News for Opulent Interiors
As houses become homes once again, consumer spending on sumptuous textiles and luxury home goods is rising, even in a declining luxury market. As houses become homes once again, consumer…
Russia: Going from Sprint to Marathon
Hard hit by the recession, luxury brands in Russia are taking stock of a new reality that suggests deceleration and a more prudent, long-term approach toward development. Hard hit by…
Rewriting the Optimum Service Manual
Give your customers what they want before they know they want it — and make the process so effortless they simply can’t resist. Give your customers what they want before…
Debunking Investment Fashion
Fostering loyalty in luxury consumers will require greater authenticity and more straight-talking. Fostering loyalty in luxury consumers will require greater authenticity and more straight-talking. LONDON — Although their spirits are…
The Human Touch
Beyond notions of finite availability or promises of status and prestige, the true value of craftsmanship might very well be its human element. Beyond notions of finite availability or promises…
Automotive Innovation
The downturn has galvanised the luxury automobile industry and forced car companies to prioritise the development of cleaner, environmentally friendlier cars. LONDON – It’s no secret that many purveyors of…
Y-3 and Puma: Team efforts between fashion and sport
Through innovative partnerships, cutting-edge fashion designers are blurring the lines between fashion and sport, creating an entirely new market segment. Through innovative partnerships, cutting-edge fashion designers are blurring the lines…