Shubho Chatterjee is a proven and successful Senior Business Transformation Executive with an accomplished record in developing strategies and implementing profitable business-transforming solutions in Fortune 500 and start-up companies. A visionary and strategic thinker experienced in leading large-scale high performance technology-enabled projects with multi-billion dollar product revenues. Adept in turnarounds and M&A of private and publicly-traded companies, and P&L management. Combines business strategy, customer intelligence and planning, technology, organizational leadership, change management, analytics, and operations skills in profitable business outcomes. Diverse experiences in Luxury Retail, Manufacturing, Health Care, Consulting, and Telecommunications industries. Ph.D in Engineering. Registered Professional Engineer.
Specialties: Change Management, Corporate and Business Unit Strategy, Customer Intelligence, Quality Management, Enterprise Analytics, Business Process Outsourcing, Technology Service Development & Delivery, Merger and Acquisition Integration, Operations, Manufacturing, Supply Chain,Product Management, Domestic/International IT Management, Consulting.
Conceived & implemented:
Global Quality strategy for Tiffany and Company with 5-10% yield & 2% manufacturing OM impact.
$6M+ Technology strategy at Miami Jewish Health Systems (MJHS) with a 33% operating cost improvement.
Migrated legacy to cloud & with automation reduced service TAT by 60% at MJHS.
Led eBusiness initiatives at Quest Diagnostics generating a $1B yearly revenue stream.
Implemented 100% synthetic diamond detection at Tiffany and Company.
Implemented TQM, QMS, & Six Sigma at Tiffany and Company.
Effected 70% operations cost savings at Quest Diagnostics.
Managed operations & systems integration for a $450M acquisition.
Implemented a 360° customer intelligence system with 10% improved product quality & reduced sku’s 5%.
Created a technical specialist organization to support eBusiness sales at Quest Diagnostics.